1. Acceptance of Terms

Welcome to VanillaTV. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully before using our platform.

If you do not agree with any part of these terms, please do not use our services. Your continued use of VanillaTV constitutes acceptance of these terms.

2. Changes to Terms

VanillaTV reserves the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on our website.

We encourage you to review these Terms periodically. Your continued use of our services after changes are posted constitutes acceptance of the updated terms.

3. Description of Service

VanillaTV provides access to live TV channels, video-on-demand (VOD) content, and streaming services through third-party providers. We do not own or host any content. We are a reseller of IPTV subscriptions.

• Content Availability: All content is provided by third-party sources. We do not guarantee the availability of specific channels or content.

• Quality: Streaming quality depends on your internet connection, device compatibility, and third-party server performance.

• Service Interruptions: From time to time, services may be interrupted due to maintenance, technical issues, or third-party provider changes.

4. User Registration

To access certain features of VanillaTV, you may be required to register an account.

Account Security: You are responsible for maintaining the confidentiality of your account credentials. Do not share your account details with others. You are fully responsible for all activities that occur under your account.

Accurate Information: You agree to provide accurate, current, and complete information during registration and to update it as needed.

Age Requirement: By registering, you confirm that you are at least 18 years old or the legal age of majority in your jurisdiction.

5. Subscriptions and Payments

VanillaTV offers subscription plans on a monthly, quarterly, semi-annual, and annual basis.

Payment Methods: We accept payments through secure third-party payment gateways. All transactions are processed securely.

Billing: Subscriptions are billed in advance on a recurring basis. Your subscription will automatically renew at the end of each billing cycle unless canceled.

Pricing: Prices are subject to change at any time. We will notify you of any price changes before they take effect.

Taxes: Prices do not include applicable taxes, which may be added at checkout depending on your location.

6. Refund Policy

We want you to be satisfied with VanillaTV.

• Free Trial: We offer a free 24-hour trial so you can test our service before committing to a paid subscription.

• Cancellation: You may cancel your subscription at any time. Your service will continue until the end of your current paid period.

• Refunds: We offer partial refunds for unused portions of your subscription. Refund amounts are calculated based on the remaining time of your subscription.

• Processing: Refunds are processed within 5-10 business days after cancellation.

No refunds will be issued for:

• Subscriptions already in use for more than 50% of the paid period.

• Customers who have violated our Terms and Conditions.

• Customers who have abused the service or engaged in fraudulent activity.

7. User Conduct

By using VanillaTV, you agree to the following:

• Lawful Use: Use our services for lawful purposes only.

• No Sharing: Do not share your account credentials with others. Each subscription is for single household use only.

• No Reselling: You may not resell, redistribute, or sublicense any content accessed through VanillaTV.

• No Unauthorized Access: Do not attempt to access, modify, or interfere with our systems or servers.

• Respect Copyright: Do not upload or share content that infringes on intellectual property rights.

Violations may result in immediate termination of your account without refund.

8. Intellectual Property

All content available on VanillaTV is owned by third-party content providers and is protected by copyright laws.

• Our Brand: The VanillaTV name, logo, and website design are our intellectual property. You may not use them without permission.

• User-Generated Content: Any content you submit to our platform remains your property, but you grant us a license to use it for the purpose of providing our services.

• No Infringement: You may not reproduce, distribute, or create derivative works from our content without permission.

9. Disclaimer of Warranties

VanillaTV is provided “as is” and “as available” with no warranties of any kind.

We do not guarantee:

• Uninterrupted or error-free streaming.

• Availability of specific channels or content.

• Compatibility with all devices or systems.

• Quality of streams (HD, FHD, or 4K availability varies by channel).

We are not responsible for:

• Internet connection issues on your end.

• Device compatibility problems.

• Third-party provider outages or changes.

• Geographic restrictions or regional content limitations.

10. Limitation of Liability

To the fullest extent permitted by law, VanillaTV and its affiliates shall not be liable for:

• Any indirect, incidental, special, or consequential damages.

• Loss of data, revenue, or profits.

• Damages arising from service interruptions, content availability, or third-party provider issues.

Our total liability shall not exceed the amount you paid for your subscription during the 12 months prior to the claim.

11. Termination

By You: You may cancel your subscription and delete your account at any time through your account settings.

By Us: We reserve the right to terminate or suspend your account immediately, without notice, for:

• Violation of these Terms and Conditions.

• Fraudulent activity or misuse of our services.

• Non-payment of subscription fees.

• Activity that harms our platform, users, or reputation.

Consequences: Upon termination:

• Your access to the service will cease.

• No refunds will be issued for the remaining subscription period.

• Your account data may be permanently deleted.

12. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Ireland & The UK.

Any disputes arising from your use of VanillaTV shall be resolved in the courts of Ireland & The UK.

If you are located outside Ireland or the United Kingdom, you are responsible for complying with local laws where applicable.

14. Contact Us

For questions or concerns regarding these Terms:

Email: contact@vanillatv.net
WhatsApp/Telegram: (Coming soon)

Thank you for choosing VanillaTV. We hope you enjoy your streaming experience!